1. What’s included in a standard house cleaning?
Our standard cleaning covers kitchens, bathrooms, bedrooms, and living areas. This includes dusting, vacuuming, mopping, wiping counters, cleaning sinks, scrubbing toilets, mirrors, and general tidying.
2. Do you bring your own cleaning supplies?
Yes! We bring all the necessary professional-grade, eco-friendly cleaning products and equipment. If you prefer we use your supplies, just let us know.
3. Are your cleaning products safe for kids and pets?
Absolutely. We use non-toxic, eco-friendly solutions that are safe for children, pets, and allergy-sensitive households.
4. Do I need to be home during the cleaning?
That’s up to you! Many clients prefer to be at work or out while we clean. We can enter with a key, garage code, or lockbox, and we’ll make sure your home is secure when we leave.
5. How long does a typical cleaning take?
It depends on the size and condition of your home. On average, standard cleaning for a 3-bedroom, 2-bath home takes about 2–3 hours.
6. How much does it cost?
We provide transparent, upfront pricing before every job. Costs vary depending on home size, type of service (standard vs. deep cleaning), and frequency (one-time, weekly, bi-weekly, monthly).
7. What’s the difference between standard and deep cleaning?
Standard Cleaning: Regular upkeep (dusting, vacuuming, surface cleaning, bathrooms, kitchen).
Deep Cleaning: A more detailed clean, including baseboards, inside appliances, grout scrubbing, detailed dusting, and extra attention to high-touch areas.
8. Do you offer move-in/move-out cleaning?
Yes! We specialize in move-in and move-out cleanings to leave homes spotless for new owners, tenants, or landlords.
9. Are you licensed and insured?
Yes, Five Star Maids AZ is a licensed and fully insured local business, giving you peace of mind with every service.
